Refund & Cancellation Policy

1. What you pay for

Each legal notice or RTI application is a single paid matter. The price is shown before you pay, and you are charged only when you choose to continue to payment.

2. Cancelling

You can stop at any time before paying at no cost. Once you have paid, the work of preparing and reviewing your document begins immediately.

3. When you are entitled to a refund

• We cannot deliver your document. If we are unable to prepare or release your final PDF for a reason on our side, you receive a full refund.
• Duplicate or failed charges. If you were charged twice or charged without your matter being marked as paid, we refund the extra or unmatched amount.
• Matter declined. If our advocate declines a matter as unsuitable for the service, you receive a full refund.

4. When a refund is not available

Once your final document has been delivered to you, the service is complete and the fee is non-refundable. A document that is accurate to the facts you confirmed is not grounds for a refund because of the outcome of your dispute or RTI request, or because the other side or the authority did not respond.

5. How to request a refund

Email support@lawmedy.in from your account email with your matter reference number and the reason. We aim to reply within 3 business days.

6. How refunds are paid

Approved refunds go back to the original payment method through Razorpay. Banks and payment providers typically take 5 to 7 business days to show the credit.